a tool for self-assessment of communication skills and professionalism in residents自我评估的工具沟通技巧和专业的居民.pdfVIP

BMC Medical Education BioMed Central Research article Open Access A tool for self-assessment of communication skills and professionalism in residents Andrew B Symons*†1, Andrew Swanson†1, Denise McGuigan†1, Susan Orrange†2 and Elie A Akl†3 Address: 1Department of Family Medicine, University at Buffalo School of Medicine and Biomedical Sciences, Buffalo, New York, USA, 2Graduate Medical Education, University at Buffalo School of Medicine and Biomedical Sciences, Buffalo, New York, USA and 3Department of Medicine and Department of Family Medicine, University at Buffalo School of Medicine and Biomedical Sciences, Buffalo, New York, USA Email: Andrew B Symons* - symons@; Andrew Swanson - ars43@; Denise McGuigan - dpalermo@; Susan Orrange - sorrange@; Elie A Akl - elieakl@ * Corresponding author †Equal contributors Published: 8 January 2009 Received: 8 August 2008 Accepted: 8 January 2009 BMC Medical Education 2009, 9:1 doi:10.1186/1472-6920-9-1 This article is available from: /1472-6920/9/1 © 2009 Symons et al; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (/licenses/by/2.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. Abstract Background: Effective communication skills and professionalism are critical for physicians in order to provide optimum care and achieve better health outcomes. The aims of this study were to evaluate residents self-asses