CMA操作维护培训精简夏俊.pptVIP

目录 CMA系统介绍 CMA安装与系统配置 CMA GK配置 CMA告警查看与配置 网元管理与设置 会议预约 用户管理 常见故障处理 CMA服务器故障处理 单台CMA服务器故障处理 由于采用冗余热备机制，单台CMA故障时CMA系统会自动切换至备用CMA服务器，不会造成“CMA系统故障”。 CMA服务器连结SQL服务器异常处理 故障现象 CMA Desktop软终端注册服务器失败； CMA Desktop软终端无法更新自己在线状态； CMA Desktop软终端无法获得好友在线状态； CMA Desktop软终端无法发起或接受新的音视频通讯； CMA Desktop软终端无法发起即时通讯； 从公司内网无法以WEB方式访问CMA服务器控制管理页面； CMA Desktop软终端已经建立视频连接的音视频通讯不受影响。 CMA服务器连结SQL服务器异常处理 两台SQL服务器故障处理 可以通过串口登陆CMA服务器，临时切换到CMA服务器内部数据库。 由于所有的CMA账户信息均保存在外部SQL数据库中，此时仅能进行基本的CMA服务器诊断和维护，无法完全恢复正常工作。 即刻通知SQL服务器维护组对SQL服务器进行故障排查。 单台SQL服务器故障处理 由于采用冗余热备机制，单台SQL服务器故障时SQL数据库会自动切换至备用SQL服务器，不会造成“SQL数据库故障”。 即刻通知SQL服务器维护组对SQL服务器进行故障排查。 THANK YOU * * * The NGM is four products in one. The management solution in the NGM provides management for both devices and conferences, with real time conference monitoring and centralized diagnostics The NGM is the scheduling solution for the RMX 2000 and provides a variety of ways to schedule conferences including via Outlook, Lotus Notes and web scheduling. It can be integrated with Active Directory, making it simple and easy to schedule rooms, resources, people and video conferencing systems for any meeting. Scheduling any way you want it Pt to Pt and MP Provision and Soft update either “classic mode” (pull method) or “boot-strap” (push method) GK runs in Direct Mode GAB is provided as directory for older endpoints and H.350/LDAP for newer endpoints. Multiple copies (Release 1) and or Tiered directories (release 2) are planned. Presence is on/off/Config The gatekeeper arm of the NGM acts as the “police” on the network. Granting permission, bandwidth, routing calls intelligently – all ensuring that video conferencing doesn’t interfere with other mission critical applications on the network. In summary – the NGM is a vital part of any Polycom video solution. TERMS Active Directory (AD) is an implementation of LDAP directory services by Microsoft for use primarily in Windows environments. Its main purpose is to provide central authenticati