原创力文档storytelling as a communication tool for health consumers development of an intervention for parents of children with croup. stories to communicate health information讲故事作为医疗消费者的沟通工具发展的干预与臀部的儿童的父母。.pdfVIP
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storytelling as a communication tool for health consumers development of an intervention for parents of children with croup. stories to communicate health information讲故事作为医疗消费者的沟通工具发展的干预与臀部的儿童的父母。
Hartling et al. BMC Pediatrics 2010, 10:64
/1471-2431/10/64
RESEARCH ARTICLE Open Access
Storytelling as a communication tool for health
consumers: development of an intervention for
parents of children with croup. Stories to
communicate health information
1* 2 3 4 5 1
Lisa Hartling , Shannon Scott , Rena Pandya , David Johnson , Ted Bishop , Terry P Klassen
Abstract
Background: Stories may be an effective tool to communicate with and influence patients because of their ability
to engage the reader. The objective of this paper is to describe the development of a story-based intervention for
delivery of health evidence to parents of children with croup for use in a randomized controlled trial.
Methods: A creative writer interviewed parents of children with croup presenting to the pediatric emergency
department (ED) and drafted stories. We revised the stories based on written participant feedback and edited the
stories to incorporate research evidence and health information. An illustrator and graphic designer developed
story booklets which were evaluated through focus groups.
Results: Ten participants provided feedback on the five stories drafted by the creative writer. Participants liked the
concept but found the writing overly sophisticated and wanted more character development and more medical/
health information. Participants highlighted specific story content that they liked and disliked. The revised stories
were evaluated through focus groups involving eight individuals. Feedback was generally positive; one participant
questioned the associated costs. Participants liked the graphics and layout; felt that they could identify with the
stories; and felt that it was easier to get information compared to a standa
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