[人力资源管理].Human.Resource.Management_Chapter10.pptVIP

(c) 2005 McGraw-Hill Ryerson Ltd. Unionization Issues at Wal-Mart Wal-Mart recently dealt a decisive blow to unions when it announced the closure of the first Wal-Mart store to successfully certify in North America in almost a decade. Several applications for union certification at Wal-Mart stores in Canada are pending or under appeal. Role of Unions Labour Relations Types of Unions Impact on Company Performance Decrease productivity? Due to work rules and limits on workloads set by union contracts Production lost to union actions e.g. strikes Increase productivity? Reduce turnover Seniority-based pay systems encourage cooperation Forces employer to improve management practices Goals of Each Group Main Features of Labour Legislation Unfair Labour Practices Collective Bargaining Collective bargaining is the negotiation between union representatives and management to arrive at an agreement defining conditions of employment Distributive bargaining Integrative (mutual gains) Attitudinal structuring Intraorganizational bargaining Typical Provisions of Collective Agreements Strikes and Lockouts Number of Strikes Lockouts Resolving Conflicts For Discussion Employee-Initiated Grievance Labour-Management Cooperation Employee involvement in decision-making Teams Joint Labour-Management Committees Effective day-to-day relationship ? 2005 McGraw-Hill Ryerson Ltd. Chapter 6 Training Employees 1. Discuss how to link training programs to organizational needs. 2.??Explain how to assess the need for training. 3.? Explain how to assess employees’ readiness for training. Describe how to plan an effective training program. Compare widely used training methods. Summarize how to implement a successful training program. Evaluate the success of a training program. 8.? Describe training methods for employee orientation and diversity management. What Do I Need to Know? 10 Collective Bargaining and Labour Relations C H A P T E R 2 of 19 3 of 19 Unions are org