现场销售的基本流程及注意事项（Basic process of sales on site and matters needing attention）.doc

现场销售的基本流程及注意事项（Basic process of sales on site and matters needing attention） Because of the heterogeneity of the real estate industry, real estate can not be moved, every product because of its geographical location, environment and different Zhou Bian is unique, therefore, in real estate sales, customers visiting reception, sales is the most important part of. Most customers only have the impulse to visit the scene, in order to form the desire to buy, after many visits, inspection, in order to produce a purchase decision. It can be said that the property is a complicated system engineering, sales staff only act as a professional commentator, in the project of excellent marketing experts, customer purchase decision partner, customers can win the final purchase. The first section greets the customer I. Basic movements 1., customers enter the door, each saw sales staff should take the initiative to greet welcome to visit, to remind other sales staff attention. 2. on duty, sales staff immediately stepped forward and received a warm welcome. 3. to help customers pick up umbrellas, hat and other place. 4., through the reception, distinguish the authenticity of customers, understanding of the region and accepted media. Two, matters needing attention 1. sales staff should be good appearance and friendly attitude. 2., receiving customers or one person, or a master, a pair of two artificial limits, absolutely not more than three people. 3., if not a real customer, should also provide a data, as a concise and warm reception. 4., no customers should also pay attention to the scene clean and personal appearance, so as to give the customer a good impression. The second section introduces the product I. Basic movements 1., exchange business cards, mutual understanding, understanding of the customers personal information. Two According to the sales site has been planning a good sales route, with light box, model, model and other sales props, and emphatically introduces the natural