廊坊地税征收部门绩效管理的分析研究.pdfVIP

摘 要 摘 要 提高政府公共部门的绩效，近十几年是公共部门追求的目标，也是新公共管理的基 本方向。多年的探索之后，在公共部门众多的管理方法中，绩效管理逐步被发掘是行之 有效的管理工具。绩效管理注重结果导向，倡导对公众服务管理需求的回应，成为公共 部门进行合理的资源配置、提高政府公共服务效率的一个重要手段，因此成为各国政府 公共部门进行行政改革的有利工具。征、管、查分离后，廊坊市地税征收局应改革需要 成立，主要工作是承担廊坊市区范围内税款征缴和纳税服务等工作，其工作效率及管理 成效倍受社会各界广泛关注。建立科学有效的管理绩效管理体系，以完善的管理推动依 法治税，以最小的投入提供最优质的服务，是廊坊市地税征收局推动组织进步的新选择。 本文首先介绍绩效管理的基本理论，国内外税务机构的研究现状，分析廊坊市地税征收 局绩效管理方面存在的问题，对问题的存在原因进行分析，建设性的提出优化廊坊市地 税征收局绩效管理的思路和具体办法，分步实施，逐步完善，运用目标管理理论和 360 度绩效评估法，设计了适合本部门的绩效管理系统的方案。 关键词 廊坊地税 征收部门 绩效管理 I Abstract Abstract To improve the performance of public sectors is one of the goals that the government seeks to realize in the past decades, which is also the basic research direction of the new public management field. After years of investigation, the performance management has gradually become an effective management tool for the public sectors. The performance management pay a attention to the result orientation, and advocate the response to the need of public service management, which has become a major means to reasonably fulfill the resource distribution and to improve the efficiency of the public service of the government. It has also become an powerful tool for each government to perform administrative revolution. After the separtation of levy 、supervision、inspection, LangFang Local Taxation Bureau was founded that mainly be responsible for tax levy, tax payment service and other task within the urban areas of Langfang. Its efficiency at work and the result in management are widely concerned by various circles of society. It is a new choice for LangFang Lo