ENGLISH一礼宾部常用英语.docVIP

礼宾部常用词汇 总经理 General manager[GM]大堂副理 Assistant manager[AM]总监 Director 经理 Manager 主管Supervisor 领班Captain前厅部Front office department礼宾部 Concierge 门童 Doorman 行李生 Bellman司机 Driver导游 Tour guide行李 Luggage行李车rolley 行李房 Store Room 行李架 Luggage rack行李寄存 雨伞 Umbrella贵重物品Valuables自助早餐 Buffet breakfast洗手间 Toilet火车站 Railway station超市 Super market常用句子May I help you sir? 我可以帮你吗，先生？ How many pieces of your luggage sir? 你有多少件行李，先生？ Are these your luggage? 这些是您的行李吗？ Is this everything, sir？ 这是全部东西吗，先生？ Let me help you with your luggage.让我来帮您拿吧。 C\I here please,sir. I will take care of your luggage. 先生，这边办理入住手续。我会照看您的行李的。 The bellman will show you to your room, sir. 先生，行李生会送您到房间的。 You may leave your luggage in the Concierge. 您可以把行李放在礼宾部。 Would you like to leave your luggage here? 您要寄存行李吗？ May I have a look at you your room card?我能看一下您的房卡么？ May I have you room key card,sir.请您将房卡交给我。 Thank you 谢谢 It’s on the 9th floor,I will show you to your room.房间在9楼，我带您去您的房间。 This way, please 这边请。 I’ll send the luggage up by another lift. 我乘另一部电梯把行李送上去。 We have Chinese restaurant on the 2cd floor, Provide Cantonese cuisine ,hot pot(charfing dish),xinyang local food(xinyang cuisine), sharks fin (鱼翅），birds-nest (燕窝)，abalone(鲍鱼).The KTV is also on the 2cd floor.The Recreation department is on the 3rd floor including fitness center ,electronic shooting range,chess room,billiard room and table tennis room. 敲门 三声 报名称“bell-service”\HSKPING Put the lugage on the luggage rack and reconfirm the pes of luggage,introduce the facilities if the guest first time stay. Is this all the luggage here,sir.先生，请确认所有行李都在吗？ Excuse me,sir,would you like me to open the curtain for you ? Excuse me,sir,would you like me to open the TV for you?\would you like me to introduce the room facilities for you? Here is the hotel directory,here is the hair-dryer,and is the extension(插线板),there is the remote control for the TV,the mini-bar is here.The hot water flask,ice-cubes.The safe box is here ,laundry bags a