海底捞（Submarine fishing）.docVIP

海底捞（Submarine fishing） Introduction: submarine fishing from front-line employees see, hear, and from the heart of personalized random service, is really able to retain peoples hearts, non standardized top service. You are here, you are not eating food, but the enthusiasm of the other side of the heart! This is called sea bottom fishing hotpot enterprise, overturned peoples service of both understanding. This is a concept ahead of the project followed by the enterprise. The most surprising thing is that when you spend here, you never realize that you are not consuming food and drink, but the heart of the other persons enthusiasm! Move is inevitable and normal, and filled with a thousand regrets to achieve this effect, the other is extremely rare in catering enterprises! This is called sea bottom fishing pot enterprise, completely overturned peoples service of both understanding. In June 23, 2006, the elephant in the ant nest, owns KFC, Pizza Hut and other famous brands of American restaurant group Yum first half of the year (China) regional manager meeting all the more than 200 people, together into the sea fishing Beijing Peony Garden shop. Unlike other guests, the purpose of the meal is to visit and study and to improve their management.. In the ensuing year or so, two professors from the Peking University Guanghua School of management conducted in-depth research on submarine fishing, and even sent undercover officers as attendants, summarizing the management experience of submarine fishing. The professors are curious about the fact that the sense of professional identity among sea bottom fishing attendants is far higher than that of their MBA class students. Chongqing hot pot association president, Swan Group President He Yongzhi also issued a call: we want to learn innovative measures to shore up, enhance the Chongqing hot pot industry consumption value and the overall grade of Chongqing hotpot. For a time, all walks of life set off a fishing for the sea, learnin