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- 约1.39万字
- 约 14页
- 2017-10-06 发布于河南
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售后经理(After sales manager)
售后经理(After sales manager)
How to become an excellent qualified car 4S shop service manager?
Role change of service manager
Service Manager in service enterprises is very important, how to let the chairman, to the general managers satisfaction, then consider their own customer service staff satisfaction, considering the companys other departments (sales, customer service satisfaction, financial administration, etc.) finally feel satisfied with myself.
The service manager, how to let the upstream manufacturers satisfied, how to let the partner satisfaction, how to make the same brand partner satisfaction, how to make competitive brand satisfaction, how to make their own customer satisfaction at the same time, how to make their own satisfaction.
Service manager, how to do when the best interests of the best, when to achieve balanced benefits for good, when to do the interests of the boss to maximize the good, when to do their own interests to maximize the good.
The service manager, how to serve other departments of the company, how to make the other departments of the company serve themselves?.
The service manager, how to balance all the interests of insurance companies, how to balance the internal sales of insurance company, the insurance company is not how to control, how to establish the depth of cooperation with the insurance company.
Service manager how to make their own internal service specialist, workshop Technician, parts specialist, specialist system claims effective links, how to let them do to help each other, rather than resist each other, need to take into account the service manager!
The service manager is a balance role, a leader role, a follower role, a PR role, a person with different roles on different occasions.
Are you satisfied with the role of a car 4S shop service manager? How satisfied are you with your role transition? Are the other parties satisfied? The following is a detailed description of the service manager:
Service Manager overview
Mana
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