10断电事故程序.docVIP

The following actions are primarily related to situations where a power failure has occurred in isolation, i.e. not part of TYPHOON or FLOODING. Power failures may be “TOTAL” or “PARTIAL”. 以下仅仅是因切断而造成的停电情况，例如：不是因为台风或水灾而引起的。可能是“全部”或“部分”断电。 Hotels has standby emergency generator. 酒店有紧急备用发电机。 The response as described here relates to situation where generator has failed to start or where there is a major partial in house failure. 这里描述的是在发电机启动失败或大部分房间内断电的情况下的反应。 Department Response 部门反应 When a power failure occurs, the manager / supervisor of the location / floor affected will immediately contact CCTV room by dialing 8119 and page duty engineer. He /she shall inform them whether the emergency lighting is operational and confirm if the premises is partially or totally affected. (There is no need for this action if it is clear there is a total “black out”.) 断电后，受影响区域/楼层的经理/主管要立即拨打8119通知监控中心，并呼叫值班工程师。告诉他们紧急照明是否正常工作，并确认是否部分或全部酒店区域都受影响。（如果是很明显的停电，不需要确认） Brief all staff discreetly to stay calm and reassure guests / clients that the black out is under investigation by our engineering department. 小心地将情况告诉员工，要求他们保持冷静，并向客人保证，我们的工程部正在调查停电的原因。 Do not panic and continue to look after guests/clients. 不要惊慌，继续照顾好房客/客人。 Pant them in suitable locations to provide maximum lighting. 将手电筒安置在适当的区域以提供最大限度的照明。 Switch off all machinery and equipment. 关闭所有机器和设备。 The manager/supervisor on duty shall continue to monitor the situation/development, and work out plans for whatever action that should be taken. 当值经理/主管要继续观察情况的发展，对可能发生的情况做好准备。 When evacuation from the area is necessary, the manager/supervisor on duty will assume control. Before leaving, he must ensure all vital records and valuables are properly secured. 如需要从该区域紧急疏散，当值经理/主管要控制局面。离开前，要确认所有的重要记录和物品被妥善保存。 When the situation is rectified and the area is ready to resume normal operations, the manager/supervisor on duty will ensure that the previously affected area is in good order, and all machinery, equipment, etc. is again functioning p