新视野unit9-sectionb.pptVIP

Section BMystery Customers Are Everywhere Introduction In Text A，we learned about a special occupation as an air courier, which appeals to those who enjoy traveling around the world spending much less money on the air ticket. Text B introduces a more interesting job, being mystery customers. It sounds like a detective, but the purpose is completely different. Many companies hire these mystery customers to act as regular customers to obtain the first-hand information about C.H.A.M.P.S so as to improve their service. “I find myself glancing at my watch to see how long I’ve been standi