旅游饭店英语教材第二期.ppt

Unit Two Front Office 前厅服务 情景会话 Talking to the guest C: Good morning. Beijing Hotel. Room Reservation. Can I help you? G: Yes, I’d like to reserve a room for September 20th and 21st, please. C: What kind of room would you like, a double or a single room? G: A double room. C: Wait a moment, please, Sir. C: China World Hotel. May I help you? G: I’m calling from New York. I’d like to make a reservation. C: Yes, Madam. What kind of room do you prefer? G: a single room with bath. C: May I know your arrival date？ G：May 12th. C: How many nights will you stay? G: From May 12th to 18th, that’s seven days in all. C: Ok. I’ll send confirmation of your reservation G: Thank you very much. C: It’s my pleasure. We look forward to your coming. Key Words reservation [,rez?‘vei??n] n. 保留；预约，预订 reserve [ri‘z?:v] n. 储备，储存 vi. 预订 vt. 储备；保留；预约 double [‘d?bl] adj. 两倍的；双重的 single [‘si?ɡl] adj. 单一的；单身的；单程的 September 九月 prefer [prif?:] vt. 宁愿；更喜欢；提出；提升 vi. 愿意；喜欢 stay [stei] vi. 停留；暂住；停下；坚持 vt. 暂住；抑制；坚持 confirmation [,k?nf?‘mei??n] n. 确认；证实；批准；证明 book [buk] n. 书籍；帐簿；卷；名册；工作簿 vt. 预订；登记 bath [bɑ:θ/b?θ] n. 沐浴；浴室；浴盆 vt. 洗澡 NOTES 注释 1、Wait a moment ，please. 请稍等. 类似的说法: Wait a minute/ second ，please. 我们还可以这样说： Just a moment / minute Please hold on a minute Hang on a second please 2、 In all. 总共,总计. 例句： That’s 7 yuan in all. 总共7元钱 Does light travel out in one direction or in all directions 光是沿着一个方向还是所有方向往外传播的？ 3、 I’ll send confirmation of your reservation. 我会确认您的预定. send confirmation of 发出确认的。。。 例句 MG will send a confirmation of the transaction, with a User ID and password, via email. MG 将通过电子邮件确认报名情况，并通知参赛者用户名及密码 via [vai?] prep. 取道,通过;经由 4、We look forward to your coming. 我们盼着您的到来. I’m looking forward to your letter. 盼望收到您的来信. look forward to sth / doing 盼望 例句 Some people look forward to a favorite summer sport. 一些人期望从事一项喜爱的夏季运动。 情景会