（2003）An assessment of human–computer interaction research in management information systems：topics and methods.pdfVIP

Computers in Human Behavior 20 (2004) 125–147 /locate/comphumbeh An assessment of human–computer interaction research in management information systems: topics and methods Ping Zhang*, Na Li School of Information Studies, Syracuse University, Syracuse, NY 13244, USA Abstract As an emerging subfield of Management Information Systems (MIS), Human–Computer Interaction (HCI) or Human Factors studies in MI Sare concerned with the ways humans interact with information, technologies, and tasks, especially in business, managerial, organi- zational, and cultural contexts. To date, few studies have either synthesized existing studies or drawn an overview picture of the HCI subfield in MIS. This paper first provides a framework of broad HCI issues and concerns. It then reports an assessment of a sample of published HCI articles in two top MI Sjournals, MIS Quarterly and Information Systems Research, over a period of thirteen years (1990–2002). It identifies the main topics studied, the main research approaches utilized, the research publication patterns, and the needs for future research efforts in this subfield. The results should be of interest to researchers in this subfield, in the MI Sfield, and in other related disciplines for future research, collaboration, and publication. # 2003 Elsevier Ltd. All rights reserved. Keywords: Human–computer interaction (HCI); Human factors in information systems (HFIS); Litera- ture analysis; Literature assessment; Research methods 1. Introduction Research that synthesizes existing studies to provide an overview of an emerging field is often scarce but extremely important to advance our understanding of the current status and suggest future directions of the field. This situation is es