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The Effect of Electronic Audit
Environments on Performance
LYNN BIBLE *
LYNFORD GRAHAM* *
ANDREW ROSMAN** *
This study reports the results of an experiment that examines the impact
of electronic work environments on auditor performance. It builds on re-
search that has found that electronic work environments are more cog-
nitively demanding than traditional paper environments and, thus,
negatively impact performance. Forty-eight auditors with an average of
78 months of audit experience from one Big Four accounting firm partic-
ipated. Auditors in the electronic work environment were less able to iden-
tify seeded errors and to use them properly in evaluating loan covenants
than auditors in the traditional paper environment. Given these findings,
suggestions are made as to how to maximize auditor performance in an
electronic work environment.
1. Introduction
Many audit tasks, including workpaper documentation and review, increasingly
are performed in electronic environments (e.g.. Croft [1992]; Flagg, Glover, and
Smith [1992]; Knaster [1998]; Rothman [1997]; Vezina [1997a, 1997b]). Although
many believe that automation eliminates human calculation errors, saves time and
money, minimizes paper documentation, and increases accuracy (Rothman [1997]),
there is little empirical data to support these claims. Indeed, it has been observed,
although the use of IT to strengthen the audit function is widespread, its impact
on perfonnance has never been determined (Vezina [1997a; p. 37]). Most disturb-
ing is that performance may decline in electronic environments (Galletta, Hartzel,
Johnson, Joseph, and Rustagi [1997]).
Much of the
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