（2008）Intra-organizational relationships and technology acceptance.pdfVIP

International Journal of Information Management 28 (2008) 517–523 Contents lists available at ScienceDirect International Journal of Information Management j o u rn al h omepage: w w w. elsev /locate/ijinfomgt Intra-organizational relationships and technology acceptance Massimo Magni ∗,1, Ferdinando Pennarola 2 Institute of Organization and Information Systems, Bocconi University, Viale Isonzo 23, 20135 Milan, Italy a r t i c l e i n f o a b s t r a c t Article history: Relying on social exchange theory and technology acceptance literature, our research argues that users’ acceptance of a newly introduced technology is related to the beliefs that individuals have about their Keywords: social relationships with the supervisor, the team members, and the organization as a whole. Besides con- Technology acceptance firming previous findings in the acceptance domain, our results demonstrate that perceived usefulness and Relational beliefs ease of use about technology are influenced by team–member exchange, leader–member exchange, and Social exchange organizational support, while affective commitment toward the organization shows a positive influence only on perceived usefulness. Theoretical and practical implications are offered. © 2008 Elsevier Ltd. All rights reserved. 1. Introduction