(2008)The Influence of Auditor Experience on the Persuasiveness of Information Provided by Management.pdfVIP
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AUDITING: A JOURNAL OF PRACTICE THEORY
Vol. 27, No. 1
May 2008
pp. 67–83
The Influence of Auditor Experience
on the Persuasiveness of Information
Provided by Management
Steven E. Kaplan, Edward F. O’Donnell, and Barbara M. Arel
SUMMARY: In this paper, we test whether experience limits auditors’ reliance on
management-provided information when that information is more favorable than an
objective benchmark. In an experiment, we find that experience as an audit senior and
the favorableness of management information interact to influence auditor assessments
of the reliability of internal controls. While auditors with low levels of experience at the
senior rank give assessments that are more favorable, when management’s assess-
ment is favorable, high-experience senior auditors’ judgments are not influenced by
management’s assessment. We conclude that as auditors gain experience, they also
gain persuasion knowledge, which allows them to deflect management’s persuasion
attempts.
INTRODUCTION
ne of the most pervasive sources of information auditors receive during the conduct
Oof an audit engagement is management. Auditors’ consideration and evaluation of
information from management presents a dilemma for the auditor. On one hand,
management should be knowledgeable of the firm’s business strategies and risks, as well
as details of accounting transactions and related internal controls. Given limitations on the
scope of the audit process, auditors have incentives to utilize information from management
(Haynes 1999), and professional standards recognize that ignoring management-provided
information would be costly and impractical (PCAOB 2004, para. 109).
On the other hand, management is not an objective information sour
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