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accenture 变革项目管理最佳实践_图文.ppt

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accenture 变革项目管理最佳实践_图文

Accenture Confidential for Discussion Only 大范围的变革项目中的最佳实践 Best Practices and Lessons Learned in Large Scale Transformational Change Projects September 12, 2006 Agenda Introduction Smooth and Difficult Change Experiences Accenture Change Management Framework变革管理框架 Navigation, Leadership, Ownership and Enablement Accenture’s Change and Training Best Practices Roles in the Change Process Successful Leadership Next Steps Additional Information What does “Change Management” mean? Effectively managing the integration of role, process, and technology changes associated with implementation of a new system Providing staff with the support and skills development they need to prepare for system implementation Providing staff with the information they need to understand and respond positively to the changes resulting from the new system Smooth and Difficult Change Experiences Benefits of Managing Change Commitment to Change Accenture Change Management Framework Navigation The project team creates a plan for successfully implementing the new system and transitioning to the new business processes. Navigation confirms that change process is well-planned, directed, measured, led, and managed. Navigation provides the mechanisms to: Integrate related initiatives in the minds of employees Prioritize the use of personnel and resources, based upon project needs Carry out multiple overlapping initiatives, while not detracting from any components Confirm that individual changes are complementary and contribute to a coherent, overall solution and that the changes targeted will deliver the intended benefits Achieve these benefits at a pace commensurate with agency’s ability to absorb change Leadership Enablement Ownership The project team coaches and empowers stakeholders to take action and make the project successful. Ownership helps foster a culture of individual accountability and daily problem-solving. Developing a sense of ownership involves performing th

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