职场英语Unit 7 Telephoning.pptVIP

Unit 7 Telephoning Communication through telephone is most common activity in business and daily life. Your manners in making a phone call will directly have an influence on other people’s impression on you. Knowing proper telephone etiquette and using good manners on the phone will undoubtedly help you to make a good impression on your business partner. 1. Lead -In Vocabulary Getting familiar with the words and phrases for telephoning and putting them into related category conference call area code engaged hold/hang on collect call put sb. through tied up