跨文化交际Chapter 5 Nonverbal communication.pptVIP

There’s language in her eyes, her cheek, her lip, Nay, her foot speaks. —— Shakespeare Those who know do not talk. Those who talk do not know. —— Lao Zi Elements of nonverbal communication Body language Gestures Postures Eye-contact Facial expressions Physical contact Paralanguage Silence Environmental language Use of time Use of space Matching Task Case study Questions Do you think that Mr. Wang’s apology is acceptable? In your opinion, why was the Australian workmate so angry with Mr. Wang