中文翻译 Training and Developing Employees.docVIP

Chapter 5 Training and Developing Employees 员工培训和发展 Why the Training Business Is Booming为什么培训生意兴隆 The Five-Step Training and Development Process五个步骤培训和发展过程 Why Orientation Is Important为什么岗前培训非常重要 Using Orientation to Reduce Stress用岗前培训减少压力 On-the-Job Training在职培训 Training refers to the methods used to give new or present employees the skills they need to perform their jobs. 培训是指给新的或者现有员工完成他们工作的方法 Training might mean showing a new Web designer the intricacies of your site, a new salesperson how to sell your firm抯 product, or a new supervisor how to interview and evaluate employees. Training is a hallmark of good management, and a task managers overlook at their peril. Having high-potential employees doesn抰 guarantee they抣l succeed. Instead, they have to know what you want them to do and how you want them to do it. If they don抰, they抣l do the jobs their way, not yours. Or they will improvise, or, worse, do nothing productive at all. Good training is vital. 可能意味着显示一个新的Web设计师，您的网站的复杂性，一个新的销售人员如何销售贵公司的产品，或一个新的主管如何面试和评估员工。培训是良好管理的一个标志，任务经理们会忽视他们的重要性。具有高潜力的员工并不能保证他们会成功的。相反，他们需要知道你希望他们做什么，以及如何你想让他们怎样做。如果他们不这样做，他们会按照自己的工作方式，不是你的。或者他们会临时准备，或者，更糟糕的，没有一点效率。良好的培训是至关重要的。 Why the Training Business Is Booming “Training” is more inclusive than it used to be. 培训的内涵比以前更加丰富 Training used to focus mostly on teaching technical skills, such as training assemblers to solder wires or teachers to write lesson plans. Today, such technical training is no longer enough. Employers today have to adapt to technological change, improve product and service quality, and boost productivity to stay competitive. Doing so often requires remedial education. For example, quality improvement programs require employees who can produce charts and graphs and analyze data. 培训的过去主要关注于教学技能，如培训装配工焊接线或培训教师写教案。今天，这样的技术培训不再是足够的。今天，雇主必须适应技术变革，提高产品和服务质量，提高生产率以保持竞争力。这样做往往需要补习教育。例如，质量改进计划要求可以写出图表和图形和分析数据的员工。 Similarly, today’s employees need skills (and thus training) in team building, decision making, and