业务流程再造论文：I公司晶圆预处理的流程优化.docVIP

业务流程再造论文：I公司晶圆预处理的流程优化 【中文摘要】自上个世纪九十年代初美国学者提出业务流程再造(Business Process Reengineering,BPR)这一概念以来,业务流程再造己经成为迅速提高企业核心竞争力的重要途径。国内外企业为了提高自身的绩效,在业务流程的优化上投入了大量的精力,但是最终结果却很难另人满意。企业家们在面对80%的失败率的同时,逐渐开始冷静的思考流程再造这个课题,不再毫无的对流程进行优化,其方法和手段也发生了比较大的变化,更加注意与公司整体策略和所要达到的目标相联系。业务流程改造失败的原因很多,往往我们会发现再造的结果虽然能够提高局部的效率,但从整体而言却没有为企业带来效益。实践的结果说明,业务流程再造的对象必须是企业生产力的瓶颈,否则整个改造将不能提高企业绩效。为了让业务流程的优化做到有的放矢,我们将瓶颈管理(Theory of Constraints,TOC)的概念引入到了BPR中,利用业务流程优化(Business Process Improvement,BPI)的模式对I公司的晶圆预处理流程进行优化。本文主要研究的主要内容有:1.业务流程再造理论在国内外的研究现状以及存在的问题。2.分析了业务流程再造的基本特征和类型,总结了业务流程再造的实施步骤和设计原则,归纳了业务流程再造的条件及内容。3.将瓶颈管理引入到业务流程再造的理论中,探讨了两者结合的巨大优势并将此理论用于实践。4.依靠信息技术的优势,对I公司晶圆预处理流程中的生产瓶颈进行了流程的优化,提高了整个生产流程的绩效,并且证明了瓶颈管理对业务流程再造有着重大意思。 【英文摘要】Business process reengineering is an important solution to improve core competitiveness of enterprises. The concept of BPR (Business Process Reengineering) was announced by the American academic in earlier 1990s. To optimize business process, both the company abroad and local put huge resource into the business process reengineering, but the result was not satisfying as expected. Facing 80% failure rate, Entrepreneurs begging to research the business process reengineering, they will not do it without thinking and make a big change in the reengineering method, and they put more attention to the relationship between the strategy and the goal of the company.There are so many factors which induced business process reengineering fail. Although the company efficiency can be improved, but there is no pure gain from whole picture. Base on the result, the object of business process reengineering must be the bottleneck of the company, or the reengineering will not improve the performance.To optimize business process reengineering, we introduce the concept of TOC (Theory of Constraints) into BPR, and use the BPI model in the die preparation process of I company.The main content of this article are:1. Introduced current status and issue of BPR research in the local and abroad.2. Analyzed t