银行之个纸张讯管理策略初探.pdfVIP

修平㈻報　第㈩㆔期　民國㈨㈩㈤年㈨㈪ HSIUPING JOURNAL. VOL.13, pp.63-72 (September 2006) 63 銀行之個㆟紙張㈾訊管理策略初探 程裕繁、裘錦㆝ 摘 要 本研究以三種問卷來測量銀行行員，藉以達成兩個目的：一是揭露銀行的個人紙張 資訊管理現況；二是初步驗證 Etzl、Thomas 與 Kanarek 等三人所提出之13個個人紙張資訊 管理策略的效用。研究發現，銀行行員高度肯定所驗策略之效用，但這些策略並未普遍 於銀行中應用。本研究雖屬探索性研究，但其研究結果將是後續相關研究的重要基礎。 關鍵詞：資訊超載、個人資訊管理、紙張資訊、個人績效、組織績效。 程裕繁：修平技術學院資訊管理系講師、政治大學資訊管理系博士候選人 裘錦天：政治大學資訊管理系副教授 投稿日期：950109　接受刊登日期：950216 64 修平㈻報　第㈩㆔期　民國㈨㈩㈤年㈨㈪ Personal Paper-Based Information Management Strategies in Banks: An Explorative Research Bill Yu-Fan Cheng, Jonathan Jiin-Tian Chyou Abstract This research uses three kinds of questionnaires to measure the bank clerks with two aims in mind: First, to reveal the current situation with respect to personal paper-based information management in banks. Second, to examine the effectiveness of 13 strategies of personal paper- based information management that proposed by Etzl, Thomas and Kanarek. The research findings indicate that bank clerks highly agree with the effectiveness of these strategies. Yet, these strategies are not widely used by bank clerks. Although only an explorative research, the findings are the basis of further research. Keywords: Information Overloading, Personal Information Management, Paper-Based Information, Personal Performance, Organizational Performance. Bill Yu-Fan Cheng, Lecturer, Department of MIS, Hsiuping Institute of Technology. Doctoral Candidate, Department of MIS, Chengchi University. Jonathan Jiin-Tian Chyou, Associate Professor, Department of MIS, Chengchi University 銀行之個㆟紙張㈾訊管理策略初探：程裕繁、裘錦㆝ 65 壹、前言 文的結論，包含研究限制、未來研究方向 人才是企業最重要的資源之一。如