城市之星酒店服务指南.doc

城市之星酒店热忱欢迎阁下光临 Chengshizhixing Hotel warmly welcome you to visit 酒 店 服 务 指 南 编写人：冉龙福 城市之星酒店 热忱欢迎阁下光临 ChengshizhixingHotel warmly welcome you to visit 尊敬的来宾： Distinguished guests: 欢迎您光临城市之星！ 我们非常高兴您选择城市之星酒店作为您再城市之星酒店期间的下榻之处。 酒店提供的设施和服务能满足您的各种要求。为了您选择方便，这本《服务指南》将为您介绍酒店的各项服务。如需帮助，酒店各服务部门和每位员工都很乐意为您尽力，并将以殷勤的款待和优秀的服务来保证您舒适满意。 酒店全体员工祝您在此度过愉快满意的旅程。 热忱期待您能再次光临。Welcome to Shehong! We are very happy that you choose as your Hongyuan Le Grand Large Hotel in Shehong during the stay. Hotel facilities and services can meet your requirements. In order to choose convenient services, this guide will introduce you to hotel services. If you need help, the hotel each service department and each employee is willing to try our best to help you, and to the hospitality and excellent service to ensure the comfort of your satisfaction. Hotel staff wish you a pleasant journey here. Welcome you to come back again. 总经理： General manager： 目 录 Catalog 贵宾住宿须知----------------------------------------------------------------------- Guest accommodation notice 酒店常用电话----------------------------------------------------------------------- Hotel phone numbers. 酒店服务------------------------------------------------------------------------ Hotel services 防火措施----------------------------------------------------------------------- Fire protection measures 安保措施------------------------------------------------------------------------ Security measures 房间配备及赔偿----------------------------------------------------- The room is equipped with and compensation 贵 宾 住 宿 须 知 一、登记住宿时，请出示身份说明文件，如身份证、护照、回乡证、或其它有效证件。二、请留意及遵照酒店内之规则。三、本酒店不接待未经办理入住手续的贵宾留宿。四、绝对禁止携带易燃性、易爆性、含毒性或辐射性等物品进入酒店范围，严禁在房内生火煮食和自接电源电线。五、各类武器枪械均需登记及申报，然后由贵宾交本地公安局或酒店保安部妥善为存放保管。六、贵重物品必须交前台收银处客用保险箱存放，客房内客人物品如有遗失，酒店概不负责。七、酒店内严禁吸毒、聚赌、嫖宿等违法犯罪活动。 城市之星酒店 Guests Information 1, the registration accommodation, please n