富国银行年报2012.docx

富国银行2011年报：董事长致股东函? (2012-11-25 18:34:07)javascript:;转载▼标签：?/?c=blogq=%B9%C9%C6%B1by=tag股票分类：?/s/articlelist_1322628793_2_1.html投资/showpic.html??New opportunities. Unchanging vision.新的机会，不变的愿景?“The reason we wake up in the morning is to help our customers succeed financially and to satisfy all their financial needs. The result is we make money because of our focus on serving customers, not the other way around. This time-tested vision will forever be what matters to Wells Fargo. We’ll never put the stage coach ahead of the horses.”?——John G. Stumpf, Chairman, President and Chief Executive Officer“我们在早晨醒来的理由是为了帮助我们的客户获得财务成功以及满足他们的金融需求。在此愿景下，我们赚钱是因为我们专注于服务客户，而不是别的什么原因。对富国来说，这个经过时间考验的愿景永远都是最重要的。我们永远不会把马车放到马的前面。”??——主席、总裁和首席执行官约翰.G.斯坦普夫?To our owners,Our more than 270,000 talented team members — whom we believe to be the best team in the business — pulled together for our customers as never before in 2011. They were guided, as always, by our unchanging vision:?to satisfy all our customers’ financial needs and help them succeed financially.?They were guided by our values, and what we stand for: honoring and supporting our people, striving for the highest ethical standards, doing what’s right for our customers, learning from diversity, and calling on everyone to be leaders.致我们的所有者：我们超过27万的有才干的团队成员——我们相信他们是这个行业里最棒的团队——齐心协力地服务客户，前所未有。他们一如既往地遵循着不变的愿景指导：满足我们所有客户的金融需求，帮助他们取得财务成功。他们按照富国坚持的价值观行事：尊敬并支持我们的人民，为达至最高道德标准而努力，为客户做正确的事，从多样性中学习，呼吁大家争当领先者。?Outstanding results?出色的成果The results were outstanding. Wells Fargo achieved record net income for the third consecutive year, up 28 percent to $15.9 billion. Diluted earnings per common share rose 28 percent to $2.82. Our customers entrusted us with even more of their business. Total deposits grew 9 percent to $920.1 billion. Total loans grew 2 percent to $769.6 billion. Many of our businesses had double-digit revenue growth. As a result of our performance, we were rewarded with a higher value in the market. We were ranked No. 1 in the