高效能人士的第八个习惯..ppt

The 8th Habit-From Effectiveness To Greatness高效能人士的第八个习惯:从效能迈向卓越 整 理：刘善海 王舒 日 期：2015.08.20 版 本：REV 02 We observe problems:: Poor quality, poor performance, more complaints, more risks… Crisis We feel: All kinds of pains, want to leave company, want to give up… We need: Improvement, growth, good performance, be recognized by customers We’d like to.. Q-change with 2PDCA ( Passion, Dedication, Cooperation, Appreciation; P-D-C-A activities), and always acting like as fighters and players. Discomfort 组织不适 Incident 质量事故 Misunderstanding 误解 Tension紧张 Crisi