张建君《组织与管理》教学资料：12-2chap20.pptVIP

20- ? Jianjun Zhang Chapter 20 CONTROLLING FOR ORGANIZATIONAL PERFORMANCE ? Jianjun Zhang 20-* Learning Objectives You should learn to: Define organizational performance Explain why measuring organizational performance is important Describe the different organizational performance measures Identify financial control tools used to monitor and measure organizational performance Explain how a management information system can be used as a tool for monitoring and measuring organizational performance ? Jianjun Zhang 20-* Learning Objectives (cont.) You should learn to: Describe the balanced scoreca