旅游情境英语7-13.ppt

Unit 7 Service and safety Unit objectives: Professional practice: writing letters of apology Language focus: modal verbs, giving advice Vocabulary: negative adjectives South Africa Dsepite years of political unrest and racial tension,South africa attracts a great number of tourists from around the world all year round. The many safari parks, varied landscape,beautiful beaches,warm weather and opportunities for adventure holidays are the main attractions. The most important cities in South Africa are Cape Town, the number one tourist destination, and Johannesburg, the financial and commercial heartland of the country. Ex1 ,p46 Look at the pictures representing customer service and describe the hotel staff and hotels shown. Answer the following questions: What kind of hotels are they? How many stars might they have? Suggested answers: 1.receptionist ( checks guests in and out of the hotel) 2.porter (carries bags to rooms), room service (takes food to rooms) 3.chambermaid (cleans guestrooms) 4. doorman (watches the door, helps guests find taxis) Modal verbs(request and offers)请求和提议 Could you + infinitive?（不定式） Would you mind + (not)ing? Do you mind + ing? Would you like + direct object （直宾）+ to + infinitive? Practise 有什么需要帮忙吗？ 您能重复一下吗？ 可以告知您的姓名吗？ 请出示您的护照。 您介意关上门吗？ 您需要叫一辆的士吗？ Can I help you ? Could you repeat that ,please? May I have your name,please? Could I see your passport,please? Would you mind closing the door? Would you like me to call a taxi? Making polite requests vt.请求, 要求 Could you repeat that,please? Would you mind closing the window? Making polite offers 建议，提议 Would you like me to call your room? Would you like to see the wine list? Giving safety advice 你必须采取一些措施 我建议您使用旅行支票或者信用卡 不要携带大笔的现金 避免在市区比较贫穷的地域步行。 wildlife野生动植物 safari旅行, 狩猎远征, 旅行队, 旅行队(狩猎远征队)及装备 safaristn. 狩猎旅行者 safari parkn.野生动物园 picnic[piknik] n.野餐 vi. (去)野餐 Aggression n.进攻, 侵略 Bush n.矮树丛, (机械)衬套 Support vt. 支撑, 扶持, 支持, 支援