情绪劳动对职业倦怠的影响：应对方式的调节作用.pdfVIP

Advances in Psychology 心理学进展, 2017, 7(5), 755-765 Published Online May 2017 in Hans. /journal/ap /10.12677/ap.2017.75094 The Influence of Emotional Labor on Job Burnout: The Moderating Effect of Coping Style Ying Zhang Department of Psychology of Beijing Normal University, Beijing th th st Received: May 11 , 2017; accepted: May 20 , 2017; published: May 31 , 2017 Abstract Objective: To clarify the status of emotional labor and job burnout in our workplace; to