民航地勤英语UNIT 7 Flight Irregularities.pptVIP

Lead-in: discussion In airline service there are many factors which will affect the departure and arrival of the flights. Some may even cause the cancellation of the flight. Can you list some of the factors that may cause the delay and the cancellation of the flights? Dialogue – a delayed flight Announcement: Passengers for Paris, may I have your attention, please? Flight AF6793 for Paris will be delayed for an hour. Passengers for Paris, please wait in the terminal building. We will announce again when we get further information. Thank you. terminal: 航班的 mechanical：机械的 owing to：由于 standard: 标准 VOCABULARY ASSISTANT Complete the following dialogue Keys 1, What can I do for you? 2, The flight is delayed 3, Because of poor visibility for today’s morning 4, About two hours 5, It’s on the groung foor If the flight has been delayed or cancelled what will you do for your passenger? Here are some pictures may help you, could you think of other services? entertainment accommadation food beverage Fill in the blanks with words given below. Change the form when necessary. keys 1, regret 2, delayed 3, inform 4, supplying 5, apologize 6, responsible 7, put 8, endorse, change Dialogue – Offering special service to delayed passengers Information Bank — 缩写形式 ETD: estimated time of departure 预计起飞时间 ETA: estimated time of arrival 预计到达时间 ATD: actural time of departure 实际起飞时间 ATA: actural time of arrival 实际到达时间 thunderstorm: 雷暴 extent：限度、范围 estimate：估计 voucher 凭单 chess set. 象棋 long distance call 长途电话 VOCABULARY ASSISTANT Rearrange the dialogue in the right order and practice with your partner keys b. g. l. q. o. j. m. a. d. r. i. h. e. p. c. n. k. Pair Work Please make apologies to the following passengers and offer proper services to them: (1) The light for Hon Kong is delayed due to engine trouble. At the waiting room, one passenger asked for something to read; another passenger asks for something to