ICCM精品课件-Chap006.pptVIP

4- Chapter Objectives DEFINE what is meant by organizational culture; discuss interaction of national and MNC culture IDENTIFY four most common categories of organizational culture and discuss characteristics of each PROVIDE overview of nature and degree of multi-culturalism and diversity in today’s MNCs. DISCUSS common guidelines and principles used in building team and organizational multicultural effectiveness. The Nature of Organizational Culture Organizational culture: shared values and beliefs enabling members to understand their roles and the norms of the organization, including: Observed behavioral regularities, typified by common language, terminology, rituals Norms, reflected by things such as amount of work to do and degree of cooperation between management and employees Dominant values organization advocates and expected participants to share (e.g., low absenteeism, high efficiency) Organizational Culture(continued) Other values and beliefs: Philosophy set forth regarding how to treat employees and customers Rules dictating do’s and don’ts of employee behavior pertaining to productivity intergroup cooperation… Organizational climate as reflected by way participants interact with each other, treat customers, and feel about how treated by senior level management Interaction betweenNational and Organizational Culture National cultural values of employees may significantly impact their organizational performance Cultural values employees bring to workplace are not easily changed by organization Dimensions of Organizational Culture European Perceptions of Cultural Dimensions of U.S. Operations (same MNC) European Management Characteristics Organizational Cultures in MNCs Shaped by numerous factors including cultural preferences of leaders and employees Some MNCs have subsidiaries that (aside from logo and reporting procedures) wouldn’t be easily recognizable as belonging to same MNC Organizational Culture in MNCs Four steps in integration of organiza