湖南英语导游证考试现场面试应变题精选.doc

湖南英语导游证考试现场面试应变题精选 1、what are the main points that the local guide must try to make certain when reading the tour plan of the group in order that he would not miss meeting the group when it arrives or would not wait hopefully for the group to turn up when actually it is not coming on the scheduled flight or train? （1）The name and telephone number of the tour operator of the domestic tour organizer travel service. （2）The number of people in the group and the name ,sex and occupation of the tourists. （3）The arrival time and place of the plane or train that the group is going to take. （4）For an inbound tourist group ,he must also know the name of the overseas tour organizer travel service，the foreign language name or code of the group ,the name of the tour escort ,the language ,nationality and religious belief of the tourists and the entry and exit cities of the group. 1.为了避免接团时发生误接、漏接和空接，地陪在阅读接待计划时应注意哪些问题？ 答：(1)国内组团社联络人和全陪的姓名及电话号码; (2)旅游团成员的人数、性别、姓名和职位; (3)团队抵达本地时所乘的交通工具的班次、时间和接站地点; (4)接待入境团时还要了解客源地组团社和领队的名称、旅行团的外语名称或代号、游客的国籍、语言和宗教信仰以及旅行团的入(出)境地点等。 2、What are the main points that the local guide of an inbound tourist group must get to know about the transport tickets for the group ? (1)Have the groups transport ticket for the next destination been booked according to schedule or have they been changed? And has the changed booking been confirmed? (2)Are there any return tickets for the group? (3)Do the tourists hold international air-tickets for domestic flight? (4)Are the groups tickets, i.e. transport tickets for leaving the country, confirmed Ok or do they still remain open? 2、接待入境的地陪应从哪方面掌握交通票据的情况？ 答：(1)团队往下一站的交通票是否按计划订妥、有无变更以及更改后的落实情况;(2)是否有返程票;(3)是否有国内段国际机票;(4)出境票的票种(是OK票还是OPEN票)。 3、In what ways must the local guid make preparations for conducting a group in respect to language and knowledge ? (1)Before the group arrives, the local guide must familiarize himself with the explanatory materials on the places that the group is going to visit. For an English w