商务函电Correspondence 6 - Orders（订货）.ppt

Chapter VI Orders and Replies 订货、答复 Order and Replies 1. ORDER is an offer to buy. is a common form of correspondence for obtaining goods or services. An order or an order letter should include full details: article No., quantity, specification, quality, unit price, total value, shipment, packing, insurance and terms of payment 2. Order can be divided into two situations: Place an order Acknowledgement of an order Order and Replies Teaching Objectives 1. To know the definition of orders and contracts 2. To know the steps of dealing with orders and signing contracts How to place and confirm an order; The contents of a sales contract or sales confirmation 3. To master the vocabulary and useful expressions Order and Replies Outline on Textbook 1. Order：P69 a. An order letter b. Order form’s covering letter 2. Acknowledgment of Orders：P72 a. Printed routine acknowledgement of orders b. Acknowledging letters a) Acknowledging an order：P74 b) Letters of regret ：P76 (a) Letter rejecting old price (b) Letter refusing price reduction (c) Request for increase in price (d) Letter rejecting delivery terms (e) Seller’s counter offer 3. A sales confirmation：P82 initial order 首次订单 trial order 试订单 repeat order 续订单 duplicate order 重复订单 Sample Letter 1-a An Order Letter 1. Place an order with sb. 2. Agree upon 3. Final destination 4. Make payment 5. Arrange insurance 6.Shipment n. 装运 E.g. We require immediate shipment. 装运期限 E.g. Please extend shipment 20 days. 到货　 E.g. We haven’t heard from you since your last shipment. 7. Consignment 8. conform E.g. 1) It is necessary to conform the specifications to the requirements. 2) We regret to find that the goods do not conform to the original pattern. Conformity n. in conformity with / to 和……一致，依照 E.g. We find with regret that certain points in your L/C are not in