人机界面设计之可用性设计.ppt

网站测试 人员选择：专业组，业余组 人数：每次3个，多测几次 实验室：计算机、摄像机、监控设备、三角架 观察员： 记录员： * HCI * Human-Machine Interface Design Usability Design 1、硬件界面 2、人机交互回顾和总结 3、社会用户界面 SUI 4、网络用户界面 Net User Interface 5、智能网络界面 6、基于因特网的多通道用户界面研究 7、方向把握 Usability is a quality attribute that assesses how easy user interfaces are to use. The word usability also refers to methods for improving ease-of-use during the design process. What ????????????????????????????????????????????????????????????????????? ★Learnability: How easy is it for users to accomplish basic tasks the first time they encounter the design? ★ Efficiency: Once users have learned the design, how quickly can they perform tasks? ★ Memorability: When users return to the design after a period of not using it, how easily can they reestablish proficiency? ★ Errors: How many errors do users make, how severe are these errors, and how easily can they recover from the errors? ★ Satisfaction: How pleasant is it to use the design? Usability has five quality components: 用户能够快速开始 应用某些操作 无须借助于帮助系统 产品应易于学习 易学性 Learnability 一旦用户学会使用 则可以进行 高效率的生产 用户能够以最小的 支出进行工作 效率性 Efficiency 用户可以再次应用 系统，而不需要 重新学习系统 操作应易于记忆性 一致性 Memorability 或者，允许用户 改正错误 绝对避免毁灭性错误 系统应该能够 阻止用户的错误 容错性 Errors 用户对系统， 以及系统完成任务的 结果感到满意 使用产品时，用户 应该是愉悦的 满意性 Satisfaction On the Web, usability is a necessary condition for survival. ◆ If a website is difficult to use, people leave. ◆ If the homepage fails to clearly state what a company offers and what users can do on the site, people leave. ◆ If users get lost on a website, they leave. ◆ If a websites information is hard to read or doesnt answer users key questions, they leave. Why The first law of e-commerce is that if users cannot find the product, they cannot buy it either. For intranets, usability is a matter of employee productivity. Time users waste being lost on your intranet or pondering difficult instructions is money you waste by paying them to be at work without getting work done. How There are many methods for stud