Balking Strategies in the GeoGeo1 Queues with Server英文资料.pdfVIP

Quality Technology Quantitative Management QTQM QTQM Vol. 11, No. 3, pp. 231-243, 2014 © ICAQM 20 14 Equilibrium Balking Strategies in the Geo/Geo/1 Queues with Server Breakdowns and Repairs * Tengteng Yang, Jinting Wang , Feng Zhang Department of Mathematics, Beijing Jiaotong University, Beijing 100044, China (Received June 2013, accepted November 2013) ______________________________________________________________________ Abstract : This paper studies the equilibrium behavior of customers in the Geo/Geo/1 queue with server breakdowns and repairs. The reliability factor is introduced into the economic analysis and customers’ behavior analysis of the discrete-time queues. The server is subject to breakdowns and repairs when providing service to customers. Upon arrival, the customers decide for themselves whether to enter the system or balk based on a natural reward-cost structure and available information on hand. The behavior of customers is investigated with various levels of information regarding three states of server and the system queue length. By deriving and solving a set of system difference equations, we obtain the stationary distribution of the system and the mean sojourn time of an arriving customer. Equilibrium strategies for the customers under different levels of information are derived and the behaviors of the customers under these strategies are invest