医学论文-护理组长负责制在心内科护理质量管理中的应用.docVIP

医学论文-护理组长负责制在心内科护理质量管理中的应用 【摘要】? 目的? 探讨组长负责制管理模式在护理管理中的应用对护理质量的影响。方法? 在心内科设立护理组长岗位，制定护理组长岗位职责和制定各级护士考核标准及岗位职责，实施护理组长负责制管理模式，通过质控检查，比较实施前后护理质量的变化情况。结果? 实施护理组长负责制管理前后护理质量、护理服务质量明显提高。结论? 建立护理组长负责制, 激发了各级护理人员的潜能，使人力资源得到合理应用，有效防范夜间护理差错事故的发生，减少了护理缺陷，提高了患者满意度，提高了护理质量。【关键词】? 组长负责?? 护理质量管理?? 实施? 【Abstract】 Objective：Discusses group leader the responsibility system management pattern to nurse the quality in the nursing management application the influence.Method： Sets up in the heart internal medicine department nurses group leader the post,? the formulation nurses group leader the post responsibility and formulation all levels of nurses inspects the standard and the post responsibility, implements group leader the responsibility system management pattern, controls the inspection through the nature, nurses the quality compared with the implementation around the change situation. Results：The implementation nurses group leader around the responsibility system management to nurse the quality, the nursing grade of service distinct enhancement. Conclusions：The establishment nurses group leader the responsibility system, stimulated all levels of nursing staff’s potential, enable the human resources to obtain the reasonable application, guards against at night to nurse the mistake accident effectively the occurrence, reduced the nursing flaw and the nursing dispute, enhanced the patient degree of satisfaction, improved the nursing quality.【Key words】 Responsibility of the leader of nursing teamwork? Nursing management?? Put into effect??????? 在心血管内科疾病中，老年病人多，危重病人多，急救病人多，护理工作任务繁重。而近年来由于招聘护理人员的增加，队伍趋于年轻化，专业技术水平参差不齐，护理质量难以保障。如何利用现有的护理人力资源，科学合理地安排护理工作，激发护理人员的潜能，改善护理质量，有效提高护理质量和护理管理水平已成为护理管理工作者亟待解决的问题[1]。为此，我科在护士长的领导下，自2006年以来，设立护理组长，实行护理组长负责制管理，经过临床实践，效果明显，现报道如下。??????? 1? 资料与方法??????? 1.1一般资料??????? 我院心内科共有床位45张，中央监护床位5张， 护理人员16名，年龄20~45岁，平均年龄26.5岁。其中，本科3名，大专7名，中专6名；主管护师3名，护师4名，护士6名，护理学员3名。聘用护士9名，占科室护理人员的56.2%。??????? 1.2方法??????? 1.2.1护理组长负责制管理模式的组建? 在护士长的领导下，根据护士的职称、专业知识与护理操