商务英语第六章.pptVIP

Chapter 6 Business Etiquette and Social Customs 1 Introductions and Greetings Definition An introduction is the formal presentation of one person to another, in which people get to know each other and establish relationships with each other. 1.1 Making Introduction Some rules: Man is always introduced to a woman. A young person is always introduced to an older person. A less important person is always introduced to a more important person whether male or female. Several tips to follow for making introduction: Stand up. Smile. Shake hands. Repeat names. Say farewell. 1.2 Making Greetings Social greetings are vary from culture to culture in business settings. Informal Greetings Close friends-Hello Jesse. or Long time no see. Formal Greetings Business situation-Good morning, Mr. Du. How are you? Nonverbal Greetings Shaking hands, kissing and bowing 2 Handshaking Kissing and Exchanging Business Cards 2.1 Shaking Hands The good time to shake hands: When you are introduced to others and when you say goodbye to others. When the visitor comes into your room or office. When you go to meet your client. When you go to attend the receptions or parties and when you take leave. Handshakes in American Business Please Check Related References ? 2.2 Kissing Kissing is a very personal way of saying hello, so you have to be careful about suing it in business situation. Please consult the related TWO readings.? 2.2 Exchanging Business Cards Business Card etiquette in China. Business Card etiquette in UK. Business Card etiquette in Japan. Business Card etiquette in India. General Business Card Etiquette Tips Business cards are an internationally recognised means of presenting personal contact details, so ensure you have a plentiful supply. Demonstrating good business etiquette is merely a means of presenting yourself as best you can. Failure to adhere to foreign business etiquette does not always have disastrous consequences. When traveling abroad for business it is advisable to ha