管理制度信息系统带出处.doc

Management Information Iystems Writer: Raymond McLeod, Jr·George Schell ，2007 Information is one of the main resources available to the manager. Information can be managed just as any other resource, and interest in this topic stem from two influences. First, business has become more complex, and second, the computer has achieved improved capabilities. Computer information is used by managers, non-managers, and persons and organizations within the firm’s environment. Managers are found on all organizational levels of the firm and in all business areas. Managers perform functions and play roles; to be successful and they need skill in communication and problem solving. Managers should be computer literate, but, more important, they should be information literate. It is helpful if the manager has an ability to see his or her unit as a system composed of subsystems and existing within a larger super system. The firm is a physical system, but it is managed through a conceptual system. The conceptual system consists of an information processor that transforms data into information and represents the physical resources. The first major computer application was used to process accounting data. That application was followed by four others: management information systems, decision support system, the virtual office, and knowledge-based system. All five of these applications compose the computer-based information system. What are the information resources? The first efforts to engage in information management focused on data. These efforts occurred in conjunction with widespread adoption database management systems during the 1970s and 1980s. Firms reasoned that if they managed their data by implementing computer-based DBMSs, they would, in effect, manage their information. A broader view, however, is that you can manage information by managing the resources that produce the information. In other words, rather than concentrate on the input (the data)and the output (the inform