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Behind Japans Defining rules for managing
in a pluralist society
success
Peter F. Drucker
To many business people the essential rules for I am more afraid of the Japanese than I am of the
and puhlic officials in managing complex or- Russians, a young lawyer said to me recently. To
the West, the postwar ganizations in the mod- be sure, the Russians are out to conquer the world.
success of the Japanese em world. But their unity is imposed from the top and is un-
economy is hoth an im- likely to survive a challenge. The Japanese too are
pressive and a puzzling Mr. Drucker is professor out to conquer us, but their unity comes from with-
achievement. The success emeritus of management in. They act as one superconglomerate—a con-
is ohvious and measur- at the Graduate Business
glomerate Westerners often call Japan, Inc.
able; the reasons for it, School of New York Uni-
far less so. Seeking versity, Clarke Professor To the Japanese, however, Japan, Inc. is a joke,
explanations, Western of Social Science and and not a very funny one. They see only cracks and
ohservers often fasten Management at the not, as the foreigner does, a monolith. What they
with wide-eyed enthusi- Claremont Graduate experience in their daily lives are tensions, press
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