凯宾斯基-如何制定SOP.pptVIP

Kempinski Hotels Resort 2003 The Benefits of SOP标准运作程序的益处 How to develop these SOP如何确定标准运作程序 How to write the SOP for each task如何撰写每项工作任务的标准运作程序 You will be able to ... 你将能做到... Identify logical key steps and standards when writing a SOP确定撰写标准运作程序的逻辑步骤和标准 Demonstrate this by completing a task breakdown from your own department完成本部门的一项工作任务的分解来演示对本次培训内容的理解 What are Standard Operating Procedures? 什么是标准运作程序？ It is a way of doing things in your department that has been standardised in agreement with the hotel management.是指经饭店批准的完成本部门工作的标准方法 Develop SOP确定标准运作程序 List the positions in