人力(改).docVIP

Outcome 1 1. Organization: A group of people get together in an effective way to achieve theirs goals. 2. The basic elements of organization: Task People Structure Technology Task: civil engineering projects. People: the team comprised David, Neil and two other qualified engineers. Structure: a new joint partnership. 3. Goals: Goals usually determine the direction that the organization will take over the long term and are not always very specific. Customer goal: Customers’ needs high quality service at quoted price Product goals: The range of product to provide the b