本體論疾病詢答系統建構之研究.docVIP

建構以本體論為基礎之疾病詢答FAQ系統＊ 葉進儀a 通訊作者：嘉義市新民路580號，(05)2732899， HYPERLINK mailto:jyeh@.tw jyeh@.tw。 通訊作者：嘉義市新民路580號，(05)2732899， HYPERLINK mailto:jyeh@.tw jyeh@.tw。 a嘉義大學資訊管理學系 b台北大學企業管理學系 c大林慈濟醫院資訊室 摘要 由於資訊科技的發達及網路資源的普及，人們透過網路檢索資料已是常態，而與生命相關的健康資訊更是受到重視，不管是醫療專業人員、疾病患者或關心自我保健的民眾，皆可透過網路瀏覽數以萬計的網頁文章，搜尋所需要的資訊，甚至藉由線上問診，以獲得疾病初步診斷，或是就醫相關建議。在專業醫療網站上的問診服務中，民眾可以透過症狀描述來詢問，醫師可透過症狀做初步診斷，而這些長久累積之問答記錄，若能有效利用，將可提供民眾疾病知識，或是就醫前之參考，因此，本研究應用知識本體、關鍵詞彙權重計算及查詢結果排名技術，建構疾病詢答系統，來幫助使用者更有效率地進行疾病詢答。實驗結果顯示，本研究所提出之疾病症狀領域本體與排名技術進行搜尋之方式，確實可提高搜尋資料之精確率及呈現較佳的排名效果。 關鍵詞：知識本體、疾病詢答、資訊擷取、資訊檢索 Developing an Ontology-based Disease FAQ System Jinn-Yi Yeha Tai-Hsi Wub Chih-Wei Huangc aDepartment of Management Information Systems, National bDepartment of Business Administration, National cDepartment of Information Systems, Buddhist Tzu Chi General Abstract Due to the development of information technology and flood of network resources, it is common for people to search information in Internet. Moreover, we pay more attention to health information about life. No matter what we are, professional medical personnel or patients, we can browse tens of thousands articles through Internet and search the information we need. Even more we can get the diagnosis through the interrogation enquiry on-line, or the suggestions about taking medical treatment. Because of the interrogation enquiry’s service in Internet, people can get answers about some disease questions through the description of symptom. Doctors can also give prior diagnosis through the symptom. If the documents of dialogues can be used efficaciously, it would offer the knowledge of disease to people, or be the reference materials before taking medical treatment. Therefore, this study is to develop an ontology-based FAQ prototype in disease consultation. Through information extraction and retrieval, we hope it can help user to consult medical treatment on-line more effectively. Our experiments show that this ontology-based FAQ system in diseases consultation can truly