卡内基梅隆大学CMMI全套培训教材(上册).ppt

cccc 9 See notes on slide 5 Exercise Please follow the instructions for exercise. Process Areas at Maturity Level 2 Requirements Management Project Planning Project Monitoring and Control Supplier Agreement Management Measurement and Analysis Process and Product Quality Assurance Configuration Management Defined Optimizing Initial Managed Quantitatively Managed Process and Product Quality Assurance Purpose: Provide staff and management with objective insight into processes and associated work products. Process and Product Quality Assurance - Specific Goals SG 1: Objectively Evaluate Processes and Work Products Adherence of the performed process and associated work products and services to applicable process descriptions, standards and procedures is objectively evaluated. SG 2: Provide Objective Insight Noncompliance issues are objectively tracked and communicated, and resolution is ensured. Process and Product Quality Assurance - Context Reports and Records Objectively Evaluate Processes and Work Products Provide Objective Insight ObjectivelyEvaluateProcesses EstablishRecords Communicateand EnsureResolution ofNoncompliance Issues ObjectivelyEvaluate Work Products Services Relevant Stakeholders Mapping of Goals and Practices Specific Goal Objectively EvaluateProcesses and WorkProducts Specific Practice Objectively Evaluate Processes Objectively Evaluate Work Productsand Services Provide ObjectiveInsight Communicate and Ensure Resolutionof Noncompliance Issues Establish Records Generic Practice Elaboration Example GP 2.8: Monitor and Control the Process Monitor and control the process against the plan for performing the process and product quality assurance process and take appropriate corrective action. Elaboration for Process and Product Quality AssuranceExamples of measures used in monitoring and controlling include the following: variance of objective process evaluations planned  and performed variance of object