剑桥实训70055410.docVIP

实训报告 系 别： 经 济 贸 易 系 专业班级： 商务英语1111班 实训科目： 剑桥商务英语初级 姓 名： 周 艳 学 号： 13 指导教师： 孙宁（助讲） Key words about people public servant 公务员 2、quality inspector质检员 3、receptionist 接待员 4、professor 大学教授 5、accountant 会计师 photographer 摄影师 7、stenographer 速记员 8、secretary 秘书 9、chief executive officer 首席执行官 1、sales manager 销售经理 11、bank clerk 银行工作人员 after-sales clerk 售后服务人员 13、director 导演 14、costume designer 服装设计师 15teacher 教师 Rita Tong is off sick today and you are taking calls for her. this conversation with a partner. A:Secretary B:Customer A: ABC Computing, good morning! B:Good morning!May I speak to Rita Tong? A:I am sorry she is not available.She is off sick. And I will take place of her. B:Oh!I am sorry to hear that.I sincerely hope she will feel better soon. A:I see!May I help you? B:Could you please send me some brochures about your Vari-X filters? A:Yes,I will send you some brochures.Could I have your name and address? B:Certainly sure!My name is R-O-S-I-E. A:R-O-S-I-E? B:Yes!And my address is 12th Langshan Street. A:Then,what about your zip code? B:The zip code is 430300. A:430300.I will put a brochure in the mail today.You can check it. B:Thank you very much. A:You are welcome! Now practice this phone call with a partner. A:Spring B:Silence A:Spring Chan,good morning! May I help you? B:This is Silence from Bit and Byte.I would like to speak to Josie Williams,please! A:Hold on,please!……I am afraid she is in a meeting now. B:Oh,that is a pity! A:Could you like to leave a message? B:OK,thanks!My name is Silence. That is S-I-L-E-N-C-E.Could you ask her to call me back as soon as she is available?I have some urgent deals to discuss with her.Then my number is 632006. A: