D136【精品管理资料】HR 的角色在管理变化 - 小型化.ppt

HR 的角色在管理变化 - 小型化 Ulrike KaepplerHR Director - SC Johnson Greater China The Realities of Change Typical cycle of change in any organization Understand the specific challenges and opportunities that the organization and their employees face How organizations begin to address the highs and lows of the change cycle Have a plan to exploit the enablers and eliminate the barriers to change Change Generates Formidable Challenges Many Restructuring Events Don’t Result In Substantial Gains for the Organization Change Theory Change theory has taught us: Significant change is always driven by external forces All change involves a loss The process of change follows a sequence at the organization and personal level Resistance and conflict are natural companions of change Every member of the organization is affected by change, but the effect is not equal or at the same time for all members Change Theory Change theory has taught us: Real, sustainable change will not take place unless there is… dissatisfaction with the status quo a vision of the future a plan for at least the first step in moving towards the future a group of sponsors of the change effort critical mass of support for the change People Require Time And Sensitivity To Accept Change Organization Respond Following An Effective Change Sequence Leading Change Understand the phases of acceptance that retained employees will go through Be aware of their roles when leading the change process Be familiar with the competencies needed as a leader Survivors Syndrome Leading Change Organizational Competencies Staff Competencies Staff Competencies Individual Competencies Individual Competencies Downsizing in SCJ Historical background Headcount reduced by approx. 1000 employees from 1992 to 2001 1999: 89 employees via non renewal of employment contracts From 1992-1997: approximately 800 employees returned to the joint venture partner with generous separation package, and partner dealt in 1997 with the indefinite em