原创力文档Monitoring and security of staff - Skills for Charities, Home - Home2监控和保障员工的技能为慈善事业，家庭事故.doc
- 1、本文档共8页，可阅读全部内容。
- 2、原创力文档（book118）网站文档一经付费（服务费），不意味着购买了该文档的版权，仅供个人/单位学习、研究之用，不得用于商业用途，未经授权，严禁复制、发行、汇编、翻译或者网络传播等，侵权必究。
- 3、本站所有内容均由合作方或网友上传，本站不对文档的完整性、权威性及其观点立场正确性做任何保证或承诺！文档内容仅供研究参考，付费前请自行鉴别。如您付费，意味着您自己接受本站规则且自行承担风险，本站不退款、不进行额外附加服务；查看《如何避免下载的几个坑》。如果您已付费下载过本站文档，您可以点击 这里二次下载。
- 4、如文档侵犯商业秘密、侵犯著作权、侵犯人身权等，请点击“版权申诉”（推荐），也可以打举报电话：400-050-0827(电话支持时间：9:00-18:30)。
查看更多
Monitoring and security of staff - Skills for Charities, Home - Home2监控和保障员工的技能为慈善事业，家庭事故
Business Link
Monitoring and security of staff
Monitoring staff involves observing them and collecting information about them. It may be carried out directly, perhaps by examining their work output, or indirectly, eg by electronic means. However, monitoring is an intrusion on peoples privacy and should only be used where justified and only to the extent necessary.
Many businesses choose to monitor staff in order to verify the quality and quantity of work, look after their own customer interests, protect the personal information of staff, ensure compliance with work rules and standards and comply with legal requirements.
As an employer you have responsibilities for staff security. You must also ensure that the collection of personal information about individual staff members complies with the law, eg the Data Protection Act 1998. The Information Commissioner has responsibility for promoting compliance with the Data Protection Act 1998 and best practice in handling personal information.
This guide describes the correct method of staff monitoring and explains how to handle security issues.
Why you might monitor your staff and what monitoring includes
The Regulation of Investigatory Powers Act 2000 recognises several reasons for the monitoring of staff, and sets out principles for carrying out monitoring - see the page in this guide on the laws and penalties for improper monitoring.
Why monitor staff?
Reasons for staff monitoring include to:
check the quality of customer service
find out if staff require training by observing their performance
review staff skills and competencies used in their job
ensure staff are safe
observe the application of health and safety rules
ensure compliance with the law or company policy, eg on Internet usage
discover any fraudulent, criminal or otherwise illegal or undesirable conduct by your staff
What monitoring includes
Monitoring can include:
recording staff activities by CCTV cameras
keeping recordings of telephone calls, eg in
文档评论（0）