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when hackers turn to blackmail精选
HBR CASE S TUDY AND C OMMENTARY
How should When Hackers Turn to
Sunnylake deal
with the attack? Blackmail
Th ree commentators offer
expert advice.
by Caroline Eisenmann
•
Reprint R0910B
Lives are at stake when extortionists shut down a hospital’s electronic
medical records system.
HBR CASE S TUDY
When Hackers Turn to
Blackmail
by Caroline Eisenmann
.
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E Ur network security sucks, the message read. But The success of the EMR initiative had trans-
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S we can help u. for 100K cash well insure your little formed Sunnylake from a backwater commu-
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S hospital dont suffer any disasters. nity care center to a role model for small
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I “Ridiculous,” Paul Layman said to himself, hospitals everywhere. The entire medical
R
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L deleting the e-mail. “The things people try to staff now used electronic readers to open
A
.
N
O get away with on the internet!”
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