CMA习题总结P3.docVIP

SA TOC focuses on identifying the place in the production process where total required hours exceed the available hours, not the reverse. This place is called the bottleneck. Benchmarking is undertaking best practice analysis to cut costs, boost output, and achieve their strategic goals. DBR: the constrained process is the drum and a sequence f processes prior to the constraint is the rope. The objective is to balance the flow of production through the rope by timing and scheduling activity for all processes leading up to the drum. 4 organizational levels: corporate level, business unit level, division level. Business-level involves decisions about what products should be offered and which customer groups.决定生产产品及消费对象。 Functional-level strategies are developed to improve the effectiveness of a companys operations.改进效率，相关服务人员。 Primary activities: marketing and saleupport activities, Information system, infrastructure基础建设 The mission statement defines why the cor. exists and prioritizes and communicates its overall objectives. Five Force Model: bargaining power of suppliers, the closeness of substitutes to a cor.’s products, the risk of entry by potential competitors. TQM的分析方法：Control chart, histogram, and Pareto diagram TOC: Drum-Buffer-Rope diagram Fragmented industries are composed of many small and medium-sized businesses such as motels or restaurantsLow entry barriers, diseconomies of scale and a constant stream of new competitors to their industries. 获得比较优势的4个方面4 factors created competitive advantage: efficiency ,quality, innovation, customer responsiveness.比较优势的含义：有高于行业平均利润的利润率。 说一家公司成功的拥有比较优势而其他对手失败是指：the strategies that the successful company pursues have a strong impact on its performance relative to its rivals.优于其他人的战略并对他人造成了影响。 JIT requires: lean production精益生产, each worker is able to operate all machinery and perform all supporting tasks, work cells. Productivity system: FMS,CAD, CAM Analytical modeling: DSS used for what-if analysis, sensitivity analysis,