小作文(书信句式).ppt

应用文 の 商务信函   哈尔滨新东方 刘晶 咨询信 咨询信 咨询信 咨询信 道歉信 道歉信 道歉信 道歉信 建议信 建议信 建议信 投诉信 投诉信 投诉信 求职信 求职信 求职信 求职信 感谢信 感谢信 感谢信 邀请信 邀请信 邀请信 0 1 2 3 4 0 1 2 3 4 Inquire about about Request regarding Seek concerning Obtain with regard to Provide me with 段落安排： 1.自我介绍+表达咨询意向 2.询问具体问题(覆盖全部题干信息) 3.表示心情急切+期盼回复 I am wondering whether it is convenient for you to explain/tell/answer…for me. Such is my inquiry that… 3.Would you please provide me with certain detailed materials/information about…/with regard to/regarding…? 4.Your prompt attention to my inquiry would be highly appreciated. apologize to sb for sth make an apology compensate sb for sth/ make up for sth/remedy (n/v) forgive、guilty 段落安排： 1.表示歉意(所做/未做的事、粗心大意、无礼、误解) 2.展开说明过错原因(详解当时情况) 3.再次表明遗憾歉意+建议补偿措施 I feel awfully/terribly sorry/guilty for what I have done to you. 2.Despite (the fact that I do have) my excuses, I still must say sorry to you. 3. Had I paid more attention, I wouldn’t have made such a stupid mistake. 4. I do hope you can accept my cordial apology and give a chance to remedy you/compensate you/make up for it. advice/suggest propose recommend 段落安排： 表明为提供建议而写信+提出建议 提出具体建议/展开说明建议原因 3. 表达解决问题的祝愿 You have asked me advice with regard to…, and I will try to make some conductive suggestion/proposals in this letter. 2. Were I you, I would definitely prefer … 3. I do hope you can find my… helpful. complain against sb about sth express one’s dissatisfaction complaint (n) poor service/quality out of expectation Investigate/ look into/ go into 段落安排： 自我介绍+告知要投诉的事物 具体说明投诉原因+提出改进建议 表达强烈愿望+提出时限+表示感谢+期盼满意答复 1.In this letter, I would draw your attention to what you have obviously fail to notice. 2. It is due to the following three points that I want to complain. 3.On no account will the consumers be satisfied with such poor ser