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The 2014 Global Retail Development Index™
Full Steam Ahead
for Global Retailers
In developing markets from South America to Southeast
Asia to southern Africa, international retailers and
their regional rivals are expanding, buoyed by a more
upbeat economy and growing retail environments.
Full Steam Ahead for Global Retailers 1
Fifteen years ago, global retailers in developing markets were true pioneers: either they held the
deed to a beautiful tract of land and a future of growth, or their best-laid plans moldered in a
foreign grave. It was a true risk-reward play: global expansion could bring tremendous growth
and benefit, or surprising failure and disaster.
Today’s global retailers get it. They have become more strategic in their expansion and in
avoiding the operational pitfalls of entries into developing markets. Using e-commerce,
they are pressure-testing demand in new markets to reduce risk, and they are taking
advantage of financial vehicles such as credit cards and cash-on-delivery to help increase
demand. The leaders are also identifying the unique challenges of each market, from
India’s foreign direct investment policies to Brazil’s high duties to Turkey’s high credit card
regulations. And even after they get a foot in the door in major metropolitan shopping
districts, retailers are forced to strategize quickly to capture growth in tier 2 and 3 cities
before the field becomes too crowded.
The overall theme of A.T. Kearney’s 2014 Global Retail Development Index™ is continued
expansion. Yes, there were some notable contractions in the past year—Walmart pruned its
portfolio in China and Brazil, and Tesco’s more cautious approach to China included some store
closings and a new joint venture—but for the most part retailers are continuing their push into
developing markets.
In particular, regional players are flexing their muscles, using their proximity as a competitive
advantage
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