世界零售银行报告2010.pdfVIP

C叩ge自由咀 ~UniC阳ditGroup Preface Capgemini, UniCredit, and Efma (European fmanαal marketing association) are pleased to present this 刑nth edition of the WorId R巾iI Banki吃gR伊ort. Because the fmancial and economic cri削has had a tremend侃IS impact on bank operating models and their abil町to handle 1叫u山ty， manage risk and ωmplianα， and generate reve fJJ. e, we have focused this year 叩evaluating the effect of the global fmancial crisis and how to deal with it. We 时pecially h啦light trends in the small bu剑旧俗 market， which is a ver